Skype has changed the way international work is done.
For example, 10 years ago when working in Kenya finding any form of landline out was difficult – it was calling cards and a significant expense to get a crackly line. 5 years ago you could use a cell phone, but again, great expense. Skype was theoretically possible back then, but realistically it didn’t work. 2 years ago skype became more usable, but still it wasn’t like talking on a real line
Now, using skype, and especially skype to skype, has seen dramatic cost reductions, and quality improvements. Much of this in East Africa is due to the recent arrival of fibre optic cables in Mombasa.
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